Advertisement

Customer Service Specialist- Fairbanks, AK Job Details

back to search results

Vacancy has expired

Company:  Apria Healthcare
Job Code:  017102
Categories:  Home Healthcare / Home Care
Job Role:  Sales / Marketing / Community Relations
Job Type:  Full Time
Country:  United States
Region/Province:  Alaska (AK)
City:  Fairbanks
Job Description: 
Apria Healthcare is the largest provider of home healthcare products and services in the United States, offering a comprehensive range of home respiratory therapy, home infusion therapy and home medical equipment services to over 2 million patients annually in all 50 states through approximately 550 locations.  We are committed to full-service homecare solutions that give maximum independence to our patients.  Please visit our website at www.apria.com. 
  • Responds to telephone, fax and EDI inquiries and orders from referral sources and homecare patients. 
  • Documents referral request for coordination of care. 
  • Provides information on equipment supplies and services. 
  • May assist walk-in patients with the selection of equipment, supplies and services.
  • Demonstrates professional etiquette and courtesy when interfacing with customers. 
  • Resolves patient/customer complaints by identifying problems and coordinating appropriate corrective action.
  • Assesses patient needs and promotes company products and services.
  • Complies with and adheres to all regulatory compliance areas, policies and procedures and "best practices".
  • Performs other related duties as directed by supervisor.

Qualifications:
  • Education or experience equivalent to a high school diploma is required. 
  • At least two years related experience is required. 
 
Apria Healthcare (or Coram Healthcare ) is an equal opportunity employer.  All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law.
Because Apria believes in providing a safe work environment, we conduct drug and background checks in our recruiting/hiring processes. AA/EOE, M/F/D/V
 
http://bs.serving-sys.com/BurstingPipe/adServer.bs?cn=tf&c=1 9&mc=imp&pli=3143587&PluID=0&ord=&rtu=-1
Post Date:  02/04/2012

Featured Jobs