Advertisement

National Training Specialist - M'Care Sales Trainer - Tampa Based Job Details

back to search results

Vacancy has expired

Company:  WellCare Health Plans, Inc.
Job Code:  1103403
Categories:  For-Profit Senior Services
Job Role:  Sales / Marketing / Community Relations
Region/Province:  Florida (FL)
City:  FL-Tampa
Job Description:  !*!About WellCare: WellCare Health Plans, Inc. (NYSE: WCG) provides managed care services exclusively for government-sponsored health care programs, focusing on Medicare and Medicaid. Our experience and our exclusive commitment to these programs enable us to serve our members and providers as well as manage our operations effectively and efficiently.

A 2008 Fortune 500 company headquartered in Tampa, Florida, WellCare offers a variety of health plans for families, children and the aged, blind and disabled, as well as prescription drug plans. The company employs approximately 3,500 associates and serves nearly 2.4 million members nationwide as of March 31, 2011. For more information about WellCare, please visit the Company's website at www.wellcare.com.
The National Training Specialist facilitates compliance and product training for WellCare-contracted producers on a national scale.  Performs assessment of learners.  Performs instructional design in development of training programs and acts as a project lead on training initiatives and producer communication pieces.  Strong focus on teaching CME Marketing Guidelines and best sales practices.

 

Essential Functions:


  • Able to manage large training group dynamics with professional, clear and captivating training style encouraging audience participation

  • Reviews all programs assigned and continuously ensure they meet the rigorous standards that are set forth by WellCare and CMS

  • Produces professional color presentations and training materials using MS Word, PowerPoint and other desktop publishing software

  • Project management activities will include coordination of projects, teams, training events, producer-facing communication pieces and collaborative efforts between producer clients, their hierarchies and National Distribution team

  • Communicate effectively to training audience the dynamics of  WellCare's products, compliance with industry and regulatory standards for sales practices,  producer code of conduct other key operational areas

  • Maintenance and development of training programs will include, instructional design, needs assessment, and curricula development with strong emphasis on CMS Marketing Guidelines and best practices

  • Training administration activities will include: tracking and trending training data, interpreting data, and implementation records management system

  • Training documentation activities will include: review of training materials and curricula, revising training policies and procedures, and designing changes to training documents

  • General training support activities include: decision making accountabilities, evaluation of training programs for effectiveness, analyzes performance issues to determine proper intervention. 

  • Continuous improvement and training leadership activities are a focus for this position

  • Multiple delivery methods including small group and classroom training, WebEx and self-study courses for compliance and product training.  Trainer will spend a significant amount of time traveling on a national basis


 

Education/Experience:


  • A Bachelor's Degree in a related field or directly related equivalent work experience


  • 5 years facilitation with 3-5 years in sales training. 



  • Health insurance or carrier experience a plus



Technical Skills/Requirements: 


  • Proficient in writing professional self-study books and scripted lessons

  • Proficient in MS Office including Word and PowerPoint to produce medium to highly complex presentations

  • Proficient in MS Outlook and Internet research.

  • Experience in Adobe Illustrator, Photoshop and Acrobat a plus.

  • Skilled as a public speaker and/or seminar leader  


Travel:



  • Seasonal, 25% annual average

Post Date:  02/04/2012

Featured Jobs