Qualifications:

• Bachelors degree or above in Social Work (CSWE accredited).


• One year experience in health care/hospital setting required.


• Familiarity with and working knowledge of the concepts and practices of death and dying with children and adults.


• Ability to manage multiple priorities simultaneously and effectively handle the emotional stress of the workload.


• Able to remain calm, professional, trouble shoot and intervene with patient/family crisis situations.


• Valid driver's license and automobile insurance per company policy and procedure.


• Ability to travel to off-site locations.


• Ability to work unsupervised exercising a high degree of discretion & independent judgment.


• Ability to physically access any home, hospital, nursing home, and ALF i.e. navigate stairs, narrow stairs, narrow spaces, lack of air conditioning, etc.


• Ability to work in a team environment and intervene appropriately.

Responsibilities:


Administration

• Demonstrate joint responsibility with RN Care Coordinator for pediatric patients, patient transfers (i.e., home-inpatient-home), and coordinating with inpatient staff to assure continuity of care.


• Coordinates/Collaborates Plan of Care activities with Social Services Coordinator and team Clinical Manager.


• Attends staff meetings; in-service training; continuing education and workshops.


• Responsible for Volunteer and other training (Social Services/Bereavement) as assigned.


• Participates in Quality Assessment and Performance Improvement activities as directed.


• Participates in the IDG and provides services to patients and families according to the Plan of Care.


• Participates in Hospice committees as assigned.

Caseload

• Documents findings on appropriate social services forms in appropriate time frame based on referral from RN Care Coordinator and/or IDG; Provides supportive guidance to patients and families.


• Initiates appropriate case management activities based upon established policy; Works with Resource Associate to complete tasks.


• Experience in children, family, and group modalities.


• Empowers patient/families to negotiate with resource providers and make decisions on their own behalf.


• Completes social services documentation as needed.


• Participates in on-call assignments.


• Maintains documentation in a manner that reflects timeliness, completeness, accuracy, legibility, clarity of goals and interventions.


• Evaluates bereavement needs, including making condolence calls, evaluating risk and coordinating the Plan of Care with IDG and bereavement staff.


• Works with Resource Associates to coordinate concrete patient care needs, to direct patient visits and attend interdisciplinary group (IDG) meetings are required.

• Attends and participates in IDG meetings; assists in developing and updating the Plan of Care; facilitates understanding of social services and bereavement aspects of care, and provides team with goals and interventions for patient/family care.


• Consults and collaborates with other professionals to promote quality care and continuity of patient/family care.


• Demonstrates respect for fellow professionals and IDG leadership.


• Demonstrates critical thinking in problem solving patient/family issues.

• Enhances professional expertise and hospice knowledge.


• Establishes professional goals and evaluates attainment of goals.


• Participates in appropriate professional or specialty organizations.

• Performs other duties as assigned.


• Conduct represents the NASW Code of Ethics.


• Works within HPC Scope of Service.