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RN, Hospice Case Manager - Pool Job Details

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Company:  LifePath Hospice
Job Code:  11-0854
Job Type:  Per Diem
Country:  United States
Region/Province:  Florida (FL)
City:  Tampa
Job Description:  As a compassionate non-profit organization since 1983, Chapters Health System is committed to enhancing the lives of those affected by advancing age or illness. Through our comprehensive system of healthcare choices, we deliver expert care and heartfelt support to guide the community during the aging and end-of-life journey.
From hospice and palliative care for adults and children suffering with life-limiting illnesses to in-home and community-based services for frail but independent seniors, Chapters Health offers a wide range of support services along life’s ever-changing landscape.
We’ll help you navigate your individual experience – empowering you with more choices, education and guidance for these important chapters of life.

Role:

As part of the Interdisciplinary Group (IDG), the Hospice Case Manager proactively case manages hospitalized patients. S/he conducts ongoing clinical nursing assessment, coordinates the patient’s inpatient care, coordinates and ensures an individualize palliative plan of care, and facilitates timely discharge planning for Hospice patients. S/he maintains cooperative customer relationships within the assigned hospital(s).

Qualifications:
• Current Florida license as RN, or current licensure from another state plus a temporary Florida permit.
• Valid driver’s license and automobile insurance in the State of Florida.
• Reliable transportation to meet visit schedule.
• Minimum of 5 years clinical experience, with recent acute care hospital experience preferred. Hospital, home health or hospice experience required. Strong physical assessment skills required.
• Case Management certification/experience preferred.
• Ability to use equipment with visual and auditory mechanisms.
• Ability to effectively communicate in English.
• Flexible schedule to meet the needs of hospice patients.
• Ability to manage the emotional stress of working with and caring for terminally ill patients and their families.
• Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation.

Competencies:
• Satisfactorily completes competency requirements for this position.

Responsibilities of all employees:
• Represent the Company professionally at all times through care delivered and/or services provided to all clients.
• Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
• Comply with Company policies, procedures and standard practices.
• Observe the Company's health, safety and security practices.
• Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
• Use resources in a fiscally responsible manner.
• Promote the Company through participation in community and professional organizations.
• Participate proactively in improving performance at the organizational, departmental and individual levels.
• Improve own professional knowledge and skill level.
• Advance electronic media skills.
• Support Company research and educational activities.
• Share expertise with co-workers both formally and informally.
• Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.

Job Responsibilities:

Clinical
• Assess patient/family and identify immediate and ongoing needs, including psychosocial, spiritual care, and volunteer, and make appropriate referrals, as needed.
• Evaluate patient/family for hospice admission, utilizing approved criteria and procedures.
• Provide, oversee and manage care to patients and families as part of IDG, incorporating psychosocial, spiritual, cultural, physical and biological components, and appropriate nursing intervention and follow-up.
• Coordinate the plan of care, ensuring that a palliative individualized plan of care is developed that accurately reflects the patient’s evolving needs. Evaluate and update the plan of care to implement proactive case management of patient, appropriate utilization review of care needs and initiation of timely transfer from the acute hospital inpatient setting to an appropriate community setting.
• Attend patient care conferences as indicated and present hospitalized hospice patients for review of palliative care services and necessary discharge planning.
• Demonstrate clinical skills regarding: case management, application of company policy and procedure, physical assessment, symptom management, and patient/family relationships.
• Consult, refer, and collaborate with other professionals to promote quality and continuity of patient/family care.
• Take verbal orders from physicians, ARNPs and physician’s assistants.
• Maintain regular contact with hospital discharge planners, social workers, case managers, physicians in assigned hospital to meet patient/family care needs.
• Educate patient, family, caregivers and other health professionals about disease process and decline, palliative interventions, care giving, dying process and safety practices.
• Provide information regarding available community resources and other referral sources when hospice care may not be appropriate.
• Report changes in the patient’s condition to appropriate members of the IDG or other health professionals.
• Provide appropriate bereavement interventions to the family and caregiver in conjunction with psychosocial staff.
• Admissions as assigned.
• Accept responsibility and is accountable for nursing actions: demonstrate an understanding of the legal consequences of nursing actions; request supervision when needed; perform within the guidelines established by the Florida Nurse Practice Act.

Administrative

• Document assessment, plan, and intervention on appropriate Company forms with accuracy, timeliness, legibility, professional terminology and awareness of legal and regulatory implications.
• Document patient condition and decline to support hospice and level of care appropriateness.
• Present concise and pertinent oral and written reports to IDG; respect and encourage input from all disciplines.
• Provide hospital with a copy of the hospice plan of care.
• Communicate accurately and completely to physicians, staff members, patients, families, and supervisors; utilize positive approaches when working with others.
• Exemplify behaviors supportive of internal mission statement.
• Participate in orienting new staff, students, volunteers and board members.
• Participate on committees and projects, as assigned.
• Act as a resource to peers, students, orientees and other staff members.
• Participate in activities and professional development that enhance hospice nursing skills.
• Participate in the broad education process of the Company, both to the medical and lay communities.

Customer Service

• Cultivate, develop and enhance care relationships with assigned hospitals.
• Provide information about hospice services to all requesting it.
• Work collaboratively with IDG, Education, Marketing and Development Departments to meet the needs of the patient/family.
• Provide information regarding available community resources to patient/families.
• Provide timely feedback to hospital staff, physicians and patient/families when questions or concerns are voiced.

Professional Development

• Pursue own professional growth through attendance at required in-services and other educational offerings.
• Establish professional goals for self and continually evaluate self in the attainment of these goals.

Financial

• Utilize supplies, equipment, medications, laboratory and patient therapies within the Company philosophy.
• Recommend palliative and home care management modalities in care of the patient to facilitate discharge.
• Demonstrate knowledge of payment structures and paperwork necessary to change financial classes.

Other

• Duties as assigned by the Hospital Services Manager.*




Post Date:  02/25/2012

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