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Business Systems Analyst, Sr Job Details

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Company:  WellCare Health Plans, Inc.
Job Code:  1102038
Categories:  For-Profit Senior Services
Job Role:  Information Technology/I.T.
Region/Province:  Florida (FL)
City:  FL-Tampa
Job Description:  !*!About WellCare: WellCare Health Plans, Inc. (NYSE: WCG) provides managed care services exclusively for government-sponsored health care programs, focusing on Medicare and Medicaid. Our experience and our exclusive commitment to these programs enable us to serve our members and providers as well as manage our operations effectively and efficiently.

A 2008 Fortune 500 company headquartered in Tampa, Florida, WellCare offers a variety of health plans for families, children and the aged, blind and disabled, as well as prescription drug plans. The company employs approximately 3,500 associates and serves nearly 2.4 million members nationwide as of March 31, 2011. For more information about WellCare, please visit the Company's website at www.wellcare.com.
Job Summary:

Primary point of contact for interface between the business users and IS teams.  Formulates and defines systems' scope and objectives through research and fact-finding, combined with a basic understanding of business systems.  Conduct analyses of business and user needs, documenting requirements and revising existing logic, as necessary.  Employees in this position must be experienced in full Software Development Life-Cycle (SDLC) and understand the business impact of applications and the information technology available to meet those needs.

 

Essential Functions:

 


  • Reviews programming requests and work with business users and technical staff to identify, gather, analyze, and document business system requirements.

  • Articulates and presents business analysis results clearly and concisely to programming staff.

  • Develops requirements tractability matrix to be used in software development and QA testing.

  • Works with business users to document current work flow processes and collaborate with users in identifying, defining, and documenting process improvement options and alternatives, as directed by business needs.

  • Works with business users to define and document business rules.

  • Identify required information fields and develop data dictionary.

  • Participates in systems development efforts.

  • Participates in testing, acceptance testing and implementation of information systems, modules and subsystems.

  • Provides user support during application software implementations.

  • Participates in training users on application software.

  • Participates in Application Group and business unit meetings.

  • Prepares and updates project plans.


 

 

Additional Duties:

 


  • Assist QA testing team, when necessary.

  • Provide Project Management on small application development projects, when necessary.

Education/Experience:

 

Education/Experience: (include any licenses or certifications required)

·           Bachelors Degree or equivalent experience

·           5-7 years of business analysis experience required

·           3-5 years full Software Development Life-Cycle experience

·           Health care experience required; (PPS) Prospective payment System Claims / Ingenius PPS products a plus

·           Project Management experience preferred

 

Communication and Numeric Skills:


  • Ability to read, analyze, and interpret general business periodicals, professional journals or technical procedures.

  • Ability to write reports, business correspondence and procedure manuals.

  • Ability to effectively present information and respond to questions from managers, clients and customers.

  • Ability to interpret a complex variety of technical instructions, and deal with several abstract and concrete variables.

  • Ability to think logically in solving assigned problems and to present recommendations with clarity in written and graphic form.



  • Strong verbal and written communications skills, with an ability to clearly articulate and explain business processes and concepts.

  • Strong team-oriented interpersonal and communication skills and ability to work effectively in a cross functional project team environment.



  • Knowledge of project planning and project management techniques sufficient to manage small projects and/or group initiatives.

  • Ability to define problems, collect data, establish facts, and draw valid conclusions.


 

Computer Skills:


  • Knowledge of email systems such a Microsoft Outlook sufficient to communicate with both internal and external contacts.

  • Knowledge of Word sufficient to create complex documents, which may contain graphics, form fields, sub-headings and indexes.

  • Knowledge of Excel sufficient to create complex spreadsheets containing functions, if statements, look-up tables and macros.

  • Knowledge of PowerPoint sufficient to produce presentations containing non-standard graphics, charts, sound and other enhancements.

  • Knowledge of Access sufficient to create databases, simple queries and forms.



  • Knowledge of Visio sufficient to create process flow diagrams

  • Knowledge of MSProject sufficient to create project plans and monitor milestones


 

 

 
Post Date:  04/20/2012

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