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Hospital Account Liaison - Plainview, NY Job Details

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Company:  Apria Healthcare
Job Code:  012474
Categories:  Home Healthcare / Home Care
Job Role:  Sales / Marketing / Community Relations
Job Type:  Full Time
Country:  United States
Region/Province:  New York (NY)
City:  Plainview
Job Description: 
Apria Healthcare is the largest provider of home healthcare products and services in the United States, offering a comprehensive range of home respiratory therapy, home infusion therapy and home medical equipment services to over 2 million patients annually in all 50 states through approximately 550 locations.  We are committed to full-service homecare solutions that give maximum independence to our patients.  Please visit our website at www.apria.com .
 
  • Promotes company products and services in a professional and creative manner. 
  • Responsible for taking and processing patient orders and forwarding orders to appropriate branch for delivery from on-site account facility.
  • Review accounts and input intakes.
  • Make sales calls and track them using the call log.
  • Call on high potential case managers, doctors and other sales targets in assigned account area determined by ASM and DVPS.
  • Responsible for following up on all referrals in assigned accounts.
  • Work closely with customers to resolve complaints.
  • Develops new customer contacts in order to achieve referrals from accounts that have minimal to no referral history with Apria.
  • Responsible for enhancing branch revenue budgets by developing new business leads, as well as servicing the new accounts. 
  • Works with branch personnel to ensure high level of customer satisfaction. 
  • Sets up and deliver hospital in-services on products and services.
  • Maintains accurate records on prospective and active accounts. 
  • Ensures timely completion and submission of itineraries and call reports.
  • Effectively work and coordinate timely discharges with Customer Care Center and/or Branch Customer Service Team.
  • Instruct patients on equipment use before hospital discharge.
  • Meet or exceed starts goals for designated area.
  • Performs other related duties as directed by supervisor.

Qualifications:
  • Education and experience equivalent to a four year college degree is required. 
  • At least one year related work experience is required. 
  • Learn and comply with all Department of Transportation requirements determined for use of Apria vehicles.
  • Must possess a valid driver's license.
  • Willing to relocate within market or other areas.
  • Willingness to participate in ongoing training and development.
  • Successful completion of Apria's Sales Certification Program.
  • Must be able to lift up to 25lbs. 
Apria Healthcare (or Coram Healthcare ) is an equal opportunity employer.  All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law.
Because Apria believes in providing a safe work environment, we conduct drug and background checks in our recruiting/hiring processes. AA/EOE, M/F/D/V
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Post Date:  02/20/2012

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