Nursing Professionals Must Be Kind to Each Other
May 27, 2010 in Assisted Living, CCRC, Home Care / Home Health, Hospice, Nursing Home / Rehab / SNF by Michelle Voss, RN
I’ve read several articles lately about the nursing field, they ranged from “How to Avoid Burnout” to “Treating Ourselves and Our Client’s with Compassion”. There seems to be an ongoing theme here. In light of the recent celebration of “National Nurse’s Week”, I thought I’d address these issues with this month’s blog.
Nurses are notorious for “eating” their younger counterparts. For some reason we forget that the young nurse we are working with were once “us”. Why are we so hard on new nurses? Why do we expect them to have the skills and knowledge that we have and be able to perform at that higher standard we have set for ourselves?
I think part of our jobs is to serve as a mentor to the younger staff members, (Or older, if they are still newbie’s), it’s up to us to set that higher standard and to lead them down the right path. I’m fully aware that this road runs both directions and sometimes it’s hard to teach someone that knows “everything”, but remember your cockiness when you graduated from Nursing School… you were on top of the world and ready to take on all challenges. Unfortunately, it sometimes takes an incident to knock you of the proverbial high horse to come back to the earth. This incident might have been a medication error, or a dressing down from a physician or a senior nurse, but it happens to most of us. We learn from our mistakes and hopefully it never happens again. I will never forget getting screamed at by a physician for telling him his “business”, I cried for 2 days and was terrified to call another physician for anything! It took awhile to get over that and was very humbling.
There was a great question posted to the forum recently that was asking what to do for a “new nurse” that is making a lot of errors, this nurse was afraid to follow her, because not only was she frightened for her own license; but didn’t want it to appear as if she was out to “get” the new nurse. The senior nurse was asking how she could protect herself and the clients she was responsible for. Well, the answer to that solution is to approach the sensitive subject with compassion, use education to assist this new nurse. If you approach a situation with education, compassion and empathy, even the most bitter pill becomes easier to swallow.
I get to deal with disciplinary type actions way more often than I would prefer, but I can tell you that for the most part, these are not painful issues to initiate. I analyze the transgression prior to any discipline… then I evaluate what education needs to be provided. It’s just like the nursing process: identify, assess, implement, and review. If I provide the teaching and re-assess the situation for improvement and it’s still not better, than something else needs to be tried. Very rarely do I have to use the most severe punishment to address a disciplinary action. My co-worker came up with a great analogy for the way one Administrator addressed problem situations, he said it was a “Fox-Hole Mentality”…they hide in their fox-hole, (office) and throw grenades at everyone that doesn’t want to comply… (they fire everyone that doesn’t play by the rule’s.) I thought this was a very accurate description of this particular situation.
We don’t want to throw grenades at our co-workers, we want to give them the benefit of our knowledge and our skills. What we teach that nurse today, is the skills she or he will teach someone else one day. When you pay it forward your rewards will always return! Educate, nurture and protect that young co-worker, that nurse might be the one providing care for you or someone you love one day!
If you are considering a new rewarding job in senior living or in senior care nursing, therapy or administration, be sure to search NSLPN.com for the latest senior care jobs available including Home Health Jobs, Hospice Jobs, Nursing Home Jobs, Independent Living Jobs, and Assisted Living Jobs.



